Gateway Print & Promo is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and protect your information when you interact with our website, services, and communications.
Gateway Print & Promo is owned and operated by Gateway Group (Pty) Ltd, registration number 2013/079467/07, located at Unit 12, Keymer Road, Rutland Works, Edenvale, South Africa.
1. Information We Collect
We may collect certain information when you interact with our website or communicate with us.
Personal information may include:
~ Name and surname
~ Email address
~ Telephone number
~ Company name
~ Billing and delivery address
~ Payment information where applicable
Technical information may include:
~ IP address
~ Browser type and version
~ Device information
~ Website usage data collected through cookies or analytics tools
Order and service related information may include:
~ Products ordered or quoted
~ Artwork or files submitted for printing
~ Communication history with our team
2. How We Use Your Information
Your information may be used for the following purposes.
~ Processing and fulfilling orders
~ Providing quotations and responding to enquiries
~ Communicating with you about proofs, artwork, orders or services
~ Improving our website and customer experience
~ Sending marketing communications where permitted
~ Maintaining internal records and accounting
~ Complying with legal or regulatory requirements
3. Protection of Personal Information (POPIA)
Gateway Print & Promo processes personal information in accordance with the Protection of Personal Information Act (POPIA) of South Africa.
We implement reasonable technical and organisational measures to protect personal information against loss, misuse, unauthorised access, disclosure or alteration. Access to personal information is limited to authorised employees and service providers who require the information to perform their duties.
4. Sharing of Information
Gateway Print & Promo does not sell or rent personal information to third parties.
Information may be shared with trusted service providers where necessary to operate our business and deliver services. These may include:
~ Courier and logistics providers for deliveries
~ Payment processing providers
~ IT service providers and website hosting partners
~ Professional advisors where legally required
All third parties are expected to treat personal information securely and in accordance with applicable privacy laws.
5. Cookies and Website Analytics
Our website may use cookies and analytics tools to understand how visitors interact with our website and to improve functionality.
Cookies may collect information such as browsing behaviour, device type and general location. This information is used to improve website performance and user experience. You may disable cookies through your browser settings if you prefer.
6. Storage of Information
Personal information is retained only for as long as necessary to provide services, maintain business records and comply with legal, tax or accounting requirements.
7. Your Rights
Under the Protection of Personal Information Act (POPIA), you have certain rights regarding your personal information.
~ You may request access to the personal information we hold about you
~ You may request correction of inaccurate or outdated information
~ You may request deletion of personal information where legally permissible
~ You may object to certain types of processing
Requests may be submitted using the contact details below.
8. Third-Party Links
Our website may contain links to third-party websites. Gateway Print & Promo is not responsible for the privacy practices or content of external websites.
9. Updates to This Policy
Gateway Print & Promo may update this Privacy Policy from time to time. Any changes will be published on this page.
10. Contact Information
If you have any questions about this Privacy Policy or how your information is handled, please contact us.
Gateway Print & Promo
Gateway Group (Pty) Ltd
Unit 12, Keymer Road
Rutland Works
Edenvale, South Africa
Telephone ~ 011 458 6049
Email ~ info@gatewayprint.co.za